Privacy Policy

Effective Date: [Insert Date]

1. Introduction

Welcome to Jaco Tours (“Company”, “we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

We may collect information about you in various ways, including:

a. Personal Data
Personally identifiable information, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (when necessary)

b. Non-Personal Data
Non-identifiable data such as:

  • Browser type

  • IP address

  • Operating system

  • Referring website

  • Usage data (e.g., pages visited, time spent on pages)

c. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies to enhance your experience on our Site. You can set your browser to refuse cookies, but some parts of the Site may not function properly.

3. How We Use Your Information

We use the information we collect to:

  • Provide and manage our tour services

  • Respond to customer inquiries and support requests

  • Process bookings and payments

  • Send newsletters, special offers, and updates (with your consent)

  • Improve our website, tours, and customer experience

  • Detect and prevent fraudulent or unauthorized activity

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who help us operate our website, manage payments, or provide support.

  • Legal Requirements: When necessary to comply with a legal obligation or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, please note that no method of data transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Object to the processing of your data.

  • Withdraw consent where applicable.

  • File a complaint with a data protection authority.

To exercise these rights, please contact us.

7. Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Jaco Tours
Jaco, Costa Rica
📧 Email Us
📞 Phone: [+506 7133-7380]